FAQ
Yes. All jobs are guaranteed with a two-year warranty and our 100% satisfaction guarantee. This covers any paint failures or deficiencies with the job.
Yes. We are covered by WSIB with $5,000,000 in liability insurance. This covers our staff in the event of an injury on the job, or if there are any damages or accidents. It is imperative that all paint companies and contractors have both coverages if your house is being worked on.
Our staff is comprised primarily with full-time painters that have been employed by Home Painters Toronto for over 10 years.
We only hire experienced painters who have painted full-time for a minimum of 5 years or more in Canada. We do not hire part-time helpers or students.
We are generally booked 2-3 weeks in advance. However, in extenuating circumstances (i.e. moving, vacations, low season, expecting baby, prepping house for special occasions etc.), we can make exceptions and schedule you in within a few days, depending on availability and time of the year.
Yes. We offer free colour consultations as we have painted thousands of homes and have worked with several different brands and colours.
We are very competitive with other paint contractors. We deliver a top-quality job at a reasonable price.
Depending on the size of your house, exterior jobs generally take 1-3 days. Interior jobs generally take 1-5 days. In both cases, jobs are always started and finish in consecutive days. Days are never taken off once a job has begun unless there are unforeseen circumstances.
Unforeseen circumstances include weather conditions, customer requests, or if other renovators are involved occupying the space.
We are here to help! At Home Painters Toronto we always strive for your satisfaction. Most issues are resolved through good communication and attention to detail. We only proceed with a job once a contract has been explained thoroughly and agreed upon by both parties. If dissatisfaction does occur at the end of the job, we do everything we can to resolve the dispute within the confines of the contract signed by both parties.
Yes. Home Painters is flexible with payment plans as long as you have communicated your instalment plan prior to booking the contract.